Returns & Exchanges

Some intimate garments may be excluded from change-of-mind returns or exchanges for hygiene reasons where legally permitted. Any exclusions will be subject to applicable Egyptian consumer protection law.

Damaged, Defective or Incorrect Items

Please contact us as soon as possible, preferably within 48 hours of delivery, with your order number and photos. We will assess your request and provide remedies required by applicable law. Reporting within 48 hours is requested for faster handling and does not shorten statutory consumer rights.

How to Contact Us

Email lialingerie7@gmail.com or visit Contact Us.