Questions? Answered.
Everything you need to know about shopping with LIA. Can't find your answer? We're just a message away.
Contact our teamWe're happy to help.
01How can I contact LIA?+
Email lialingerie7@gmail.com at any time. Our team responds as soon as possible during support hours.
02Where can I check delivery information?+
Visit our Shipping & Delivery page. Available shipping options and charges are provided at checkout.
03How much does shipping cost?+
Shipping costs can vary by destination and delivery option. Please review the shipping charge shown at checkout before placing your order.
04What if my order arrives damaged or incorrect?+
Contact LIA Customer Care with your order number and clear photos. We will review your request according to our Returns & Exchanges policy and applicable law.
05Can I return or exchange intimate items?+
Some change-of-mind returns or exchanges may be restricted for hygiene reasons where legally permitted. This does not limit applicable consumer rights. Please read our Returns & Exchanges page.
06How do I choose my size?+
Check the size guidance on the product page where available. Need a little help? Send our team a message before ordering.
07Can I change my order after placing it?+
Contact our team as soon as possible with your order number. Whether a change is possible depends on the order's processing status.
